Privacy Policy
Effective Date: 3rd May 2025 (v1.0)
Company Registration Number: 07637395
VAT Number: GB113261559
Who we are
We are Cloverleaf Renewables (CPHR Ltd).
Our website address is: https://www.cloverleafrenewables.co.uk
What information we collect
- Contact Information Name, address, phone numbers, email address
- Service-Related Information Project details, site photos, technical data
- Uploaded Documents Files submitted for quotation or support purposes
- Referral Program Data Minimal info to identify referrer and recipient
- Communication Records Email, phone, or message history
- Payment Information Processed via Square (not stored on our servers)
How we use your information
We use your information to:
- Provide renewable energy design, installation, and support services
- Communicate with you regarding appointments, quotations, bookings, or service updates
- Administer our referral program (non-marketing use only)
- Improve our service and meet regulatory obligations
How we store and protect your data
Our website is secured with HTTPS encryption issued by: Let’s Encrypt
- All uploaded documents and user-submitted data are stored securely
- Access to your data is restricted to relevant staff
- No personal information is used for marketing without clear permission
Payment processing
We use Square (squareup.com) for secure online payment processing.
All payment details are handled directly by Square and are not stored on our servers.
To learn more, please refer to Square’s Privacy Policy.
Referral program privacy
Any personal data collected through our Refer a Friend program is used solely to identify the referrer and recipient once the referred project is complete.
We do not use this information for marketing or share it with third parties.
Data retention and deletion
We retain personal data only as long as necessary to deliver services or meet legal requirements.
You may request deletion of your data at any time by contacting us.
If there are no active or incomplete projects associated with your request, we will action the removal immediately.
Your rights
Under applicable data protection laws, you have the right to:
- Request access to the data we hold about you
- Request correction of inaccurate data
- Request the deletion of your data
- Withdraw consent for non-essential processing
Contact us at service@cloverleafrenewables.co.uk or call 0800 285 1920 to exercise your rights.
Cookies
We use cookies only for the following purposes:
- Google Analytics – to monitor website traffic and usage trends
- WordPress – for website structure, performance, and security
- Session Cookies – to support functionality during visits
- Authorisation Cookies – to enable secure access to certain site areas
We do not use cookies for advertising or third-party marketing.
Our website does not use a comment system, so no comment-related cookies are set.
Third-party services
We do not sell or share your data with third parties for marketing.
We only share data when necessary for providing services (e.g., Square for payment processing), under secure and lawful agreements.
Changes to this policy
We may update this Privacy Policy from time to time. The most recent version will always be published on our website.
We recommend reviewing it periodically.
Contact us
Cloverleaf Renewables (CPHR Ltd)
Unit 10, Little Acre Farm,
Bunkers Hill, Sidcup,
DA14 5EX, United Kingdom
Freephone: 0800 285 1920
Landline: 01322 227 001
Email: service@cloverleafrenewables.co.uk
Messenger: m.me/CHPRLtd
WhatsApp: Start a chat